To Purchase:

In Person at the Box Office Dominion Theatre Box Office
268-269 Tottenham Court Road
London
W1T 7AQ
10am - 7.45pm, Monday to Saturday

Online
Purchase tickets through Ticketmaster.

Phone
0844 847 1775

Group 12+
0844 844 2121 (Ticketmaster)

VIP Packages and Hospitality for We Will Rock You
0207 927 0941 (Monday – Friday 10am – 6pm) or email dominionevents@nederlander.co.uk
Visit www.dominionevents.co.uk

Access Bookings
0207 927 0929
10am – 6pm weekdays

Textphone
0870 145 1178
8.30am - 5.30pm weekdays, 11am - 4pm Saturdays

By Post
Please send details of the production, including date, ticket type and number of tickets, together with a stamped addressed envelope and a cheque made payable to ‘Nederlander Dominion Ltd’ to:
Dominion Theatre Box Office
268-269 Tottenham Court Road
London
W1T 7AQ

Seating Plan of the Dominion
Please click here.

Refund/Exchange Policy:
The Dominion Theatre does not provide ticket refunds or exchanges.

Star Performer Absenteeism:
Refunds are not granted in the event of cast replacements.

Dress Code:
There is no dress code at the theatre. For all performances, attire should be comfortable and appropriate for the occasion. Please be advised the auditorium does NOT have air conditioning due to its age and listing but does have an air cooling system.

Policy for Children:
The Dominion Theatre welcomes patrons of all ages, however we do advise against babes in arms as the current production is of a loud nature. Please be aware that all patrons, regardless of age, must have a ticket.

Late Seating Policy:
The seating procedure for latecomers as dictated by the Producers is thus, Patrons arriving up till the end of the second song will be held at the rear of the Circle or Stalls then escorted to their seats by an usher. Patrons arriving after then will be taken to stand at the back of the Circle for the duration of the 1st Act, they can take up their seat during the interval.

Policy on Smoking:
Smoking is prohibited in the Dominion Theatre.

Lost Property:
Lost property is held for approximately one month. Please contact the theatre as soon as possible between the hours of 10am and 6pm following the loss of an item. Call 0207 927 0900 and ask for the FOH team.

Taking care of the environment in which we live is an increasing concern for many people and since April 2005 the Dominion Theatre has recognised this concern by adopting an environmental policy to improve the quality of the environment in which we all share and have a responsibility for. We have introduced a waste minimisation programme to reduce the volume of waste sent to landfill. Every month on average 75% of all our waste is being diverted from landfill to be recycled. In the first 6 months of 2009 over 40 tonnes of waste was recycled!

Wherever possible we buy products in bulk, reuse materials and recycle unwanted waste. We currently recycle glass, paper, cardboard, plastic, aluminium cans, batteries, mobile phones, clothes and ink jet cartridges and encourage all employees and visitors to be involved. Approximately 90% of all the packaging of our saleable goods is now recyclable.

All fluorescent and sodium lamps, once unusable are taken away by a specialist company that ensure they are disposed of safely with no harm caused to the environment.

Green procurement – the Dominion Theatre is currently signed up to the highest level of the Mayor of London’s Green Procurement Code and wherever possible, through our suppliers we endeavour to purchase environmentally friendly products.

We hold one off collections for employees to bring in unwanted clothes/textiles. All material goes to TRAID, one of the leading fashion recycling charities, which raises money to fund international aid projects whilst helping to promote recycling and waste reduction in the UK. In early 2009 we also held a clothes amnesty for Cancer Research for all employees, cast and crew.

As a signatory of the Mayor of London’s Green Procurement code we are in regular contact with London Remade who provides us with support in recycling, green procurement and maintaining our environmental policy.

We endeavour to minimise our impact on the environment wherever this is practical and follow the simple principles to:

Dominion ECO tip – to reduce printer ink useage the eco font SPRANQ. Download it for free at www.ecofont.co.uk.

The Dominion Theatre aims to recognise and acknowledge peoples’ differences and support them with their individual needs within business parameters. We support equal access and oppose all forms of unlawful and unfair discrimination.

Principles:

• Valuing and respecting diversity and the differences brought to the business.


• Promoting equal opportunities in all aspects of employment and in our service to customers.


• Creating a healthy working environment in which discrimination and harassment have no part.

Facilities:

Wheelchairs:
We have a wheelchair lifting platform providing ease of access to the stalls. In addition, we have a unisex disabled toilet, adjacent to the lower stalls bar. Our Nederlander Box is available for patrons in electric wheelchairs and also has a unisex disabled toilet. For events in the Studio access is available via the lifting platform in the stalls for 1 wheelchair. The Studio also has a unisex disabled toilet. If you are visiting the theatre and are concerned about access please call 0207 927 0900 for further information or to inform us of your visit. For details on booking tickets with Access Requirements please see the ‘Bookings’ section below.

Infra-red Hearing System:
We have an infra-red hearing system installed in the auditorium allowing for the show to be accessible for the hearing impaired. The system operates on infra-red beams transmitted to a receiver which is on either a headset or a neck loop which the patron wears. We have both the headsets and neck loops available. The headsets are worn like a stethoscope, with ear pieces that sit comfortable inside the ear. The neck loop goes over the head like a necklace and creates a loop with the patrons hearing aid, which must be set to the "T" or "loop" setting. Patrons who would like to make use of this facility should contact the Duty Manager upon arrival at the theatre.

We also host occasional signed performances of We Will Rock You in association with Theatresign. Visit www.theatresign.com for details on the next signed performance date.

Bookings:
Access Requirements
If you have any access requirements, please speak to a member of our team by calling:
0207 927 0929
10am – 6pm weekdays

Textphone Booking Line
0870 145 1178
8.30am - 5.30pm weekdays, 11am - 4pm Saturdays

Outlets:
The theatre Bars, Kiosks and Cafe are open one hour prior to the performance and will close following the interval.

Interval drinks orders can be placed in advance at the bars. If you would like to pre-order your groups interval drinks please call 0207 927 0900 and ask for FOH Management.

Cloakrooms:
A cloakroom is available on the Circle Level for bulky items that cannot be kept under seats. We cannot accept liability for items placed in the cloakroom. There is a small fee payable.

Toilets:
There are facilities on both the Stalls and Circle levels for male and female patrons. There are Disabled toilets located on the stalls level, behind the Nederlander Box, and in the Studio.

Merchandise:
Show merchandise can be purchased in the theatre foyer along with show programmes. Show programmes can also be purchased from the theatre staff in the auditorium and any outlet. If you wish to pre-order any merchandise please call 0207 927 0900 and ask for the FOH team.

Other:

• Binoculars are available for hire and are situated on the backs of seats (for those seats of some distance from the stage).


• A limited number of booster seats are available on a first come, first served basis. A fully returnable deposit is required.


• A selection of ice cream is available for theatre shows during the interval inside the auditorium and at our kiosks.


• Private Function Rooms are available by prior arrangement (Please contact the FOH/Events Team on 0207 927 0941 or email dominionevents@nederlander.co.uk).

Patron Security:
For the protection of our patrons, theatre managers and private security personnel are on duty during all performances.

Bag Checks:
Purses, briefcases, and large bags may be inspected upon arrival. For your convenience, we recommend refraining from bringing large bags to the theatre.

General Manager - David Pearson
Deputy General Manager - Jennifer Davies
Theatre Manager - Mark Satchell
Operations Manager - Liz Tullett
Theatre Administrator - Jessica Monaghan
Sales and Ticketing Manager - Gerry Nutley
Box Office Manager - Fiona Soden
Chief LX - Stuart Plume
Head of Stage - Sacha Queiroz
Events Co-ordinator - Caroline Ginnane
Duty FOH Manager - Pippa Campbell
Duty FOH Manager - Adam Pepall

Contact Information:
Dominion Theatre
268-269 Tottenham Court Road
London
W1T 7AQ

Telephone: 0207 927 0900